In 2020 it’s safe to say almost every small business realises it needs a social media presence- even if it’s just a Facebook page. But…and this is a big but (insert inappropriate joke here) how many small business really know what to do with these platforms? How to be found on Social? How to effectively engage with their target audience? Not many.

We want to help you out. We found this short, but insightful infographic that was put together by the experts at SalesForce.

Have a read through.